Location– Vashi, Navi Mumbai.
Qualification– Any graduate.
Experience – 3 to 8 years.
Job Responsibilities :-
Ticketing Systems
Helpdesk Software
CRM Ticketing
Bitrix24
Service Request Handling
Process & Coordination
Issue Tracking
Complaint Management
Internal Ticket Coordination
SLA Monitoring
Follow-up & Closure Tracking
Cross-Functional Coordination
Support Role
Sales Support Ticketing
Operations Support
Customer Support Coordination
Back-office Ticket Management
Inside Sales Coordinator
Business Development Support
CRM & Sales Analyst
CRM Software
Sales Proposals
Quotation Preparation
Price Quotation
Order Verification
Sales Documentation
Sample Order Processing
Key Skills
Ticket Assignment, Ticket Management, Bitrix24, CRM Ticketing, Task Allocation, SLA Monitoring,
Internal Coordination, Follow-ups, MIS Reporting
Preferred candidates from Herbal / Ayurvedic / Nutraceutical / Food Ingredient manufacturing
companies with exposure to B2B sales support, CRM handling, ticket assignment, order processing,
and sales coordination.
